Privacy Policy

1. Introduction

At Clario ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our personalized, daily audio newsletter service.

Please read this Privacy Policy carefully. By using Clario, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We collect several types of information for various purposes to provide and improve our service to you:

2.1 Personal Data

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you, including but not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Usage Data

2.2 Voice Data

Clario offers voice features, such as selecting a text-to-speech (TTS) voice for your newsletter and potentially setting preferences via voice commands. If you use these features, we may collect and process recordings of your voice. This data is distinct from the AI-generated audio of the newsletter itself. User voice data is collected to:

• Enable you to select or customize the TTS voice for your audio newsletter.
• Process any voice commands you use to set or update your content preferences.
• Improve our speech recognition for understanding your voice inputs, if you use voice command features.
• If you opt for custom voice cloning (when available), to create a personalized TTS voice based on samples you provide, with your explicit consent.

2.3 Usage Data

We may also collect information on how the service is accessed and used. This Usage Data may include information such as your device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

3. How We Use Your Information

We use the collected data for various purposes:

• To provide and maintain our service
• To notify you about changes to our service
• To allow you to participate in interactive features of our service when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our service
• To monitor the usage of our service
• To detect, prevent and address technical issues
• To personalize your news experience and content delivery
• To process and respond to your voice commands and queries
• Continuously learning from interactions (in an anonymized or aggregated way where possible) to improve the AI's ability to select relevant news and enhance TTS quality.

4. AI Processing and Voice Technology

Clario uses advanced AI and text-to-speech (TTS) technology to generate audio versions of news content and understand your preferences. This involves:

4.1 Voice Processing

When you use voice-enabled features (e.g., selecting a TTS voice, using voice commands for preferences, or opting into custom voice creation), your voice data is processed as follows:

• Transcribe your speech to text to understand your commands or preferences.
• Identify your chosen TTS voice or analyze voice samples for custom voice creation (with your consent).
• Match your stated interests (via voice or other inputs) with relevant news content for personalization.
• Analyze content to generate appropriate responses
• Convert text responses back to speech

4.2 AI Learning

Our AI systems may learn from interactions to improve service quality. This learning process:

• Helps personalize responses to your specific needs
• Improves speech recognition accuracy over time
• Enhances the relevance and quality of news content provided

4.3 Data Retention for AI

Voice data used for AI training may be retained for longer periods than other data, but we implement measures to protect your privacy, including:

• Anonymization of training data where possible
• Secure storage with restricted access
• Regular review of retained data necessity

5. Data Storage and Security

The security of your data is important to us. We strive to use commercially acceptable means to protect your Personal Data, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

We implement a variety of security measures to maintain the safety of your personal information, including:

• Encryption of sensitive data
• Regular security assessments
• Access controls for our systems
• Secure data storage practices

6. Data Sharing and Disclosure

We may disclose your Personal Data in the following situations:

6.1 Service Providers

We may employ third-party companies and individuals to facilitate our service ("Service Providers"), provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6.2 Legal Requirements

We may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

6.3 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

7. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

8. Children's Privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@clario.com